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IT Technical Team Lead in Spartanburg, SC at Spartanburg Regional Healthcare System

Date Posted: 1/12/2019

Job Snapshot

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    Not Specified
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Job Description

Position Summary:
The IT Technical Team Lead will serve as the primary support contact for their respective technology as well as serve as a point of contact for various other solutions within their assigned team.   The technical Team Lead will serve as a leader with overall responsibility for technical analysis and design, application and system installation and implementation.  They will coordinate all issues that arise during the implementation for their respective team and must be very knowledgeable of the organization's policies, procedures, and business operations. 
Education/Experience requirements:
  • Associate's degree or higher in Computer Science or related field or completion of a technical program in Computer Science (prefer a Bachelor's Degree in Computer Science or related field)
  • 7 years of IT experience (prefer 10 years of IT experience)
  • IT certifications (prefer Microsoft MCSA, VMware, Storage, Cisco CCNP)
The IT Technical Team Lead will have prior experience with building/maintaining/resolving issues with assigned team:
  • Provides support to team members as well as serving as the initial point of contact for their assigned team.
  • Identifies and resolves complex issues.  This includes identification of appropriate parties and potential solutions with minimal guidance.
  • Works with all clinical, business and technical resources in a positive, supportive and collaborative team manner.
  • Assist with planning and completion of projects on time and as designed.
  • Consults directly with other Team leaders, clinical and business analysts, and provides second-tier support to end users to assure reliable and system application availability and performance.
  • Maintains awareness of latest developments in key areas of responsibility and brings forward opportunities that might benefit the organization.
  • Actively coordinates and participates with future application upgrades - coordinating test plans, developing and conducting customer communications and training for assigned team.